Refunds Policy

Refunds Policy

At APB Global, we are committed to providing high-quality medical equipment and supplies to our customers. We understand the importance of these products for your operations, and we strive to ensure that they arrive in perfect condition.

Damaged or Defective Items

While we take every step to ensure your items arrive in perfect condition, we acknowledge that there may be rare instances where products may arrive damaged or defective.

If you receive a product that is damaged or defective, please contact our customer support team within 48 hours of receiving your order. You can reach us at andreina.globalmed@gmail.com or call us at +1 305-3094646 or +1 786-9993368.

Please provide as much information as possible about the damaged item, including the order number, the nature of the damage, and any relevant photos. This information will help us resolve your issue as quickly as possible.

Case-by-Case Review

We review all refund and replacement requests on a case-by-case basis. Our dedicated team will investigate the issue thoroughly and determine the appropriate course of action.

If we determine that a replacement is necessary, we will arrange for a replacement to be sent to you as soon as possible, at no additional cost to you.

Customer Satisfaction

At APB Global, we strive for 100% customer satisfaction. We value your business and are committed to providing you with excellent service and quality products.

If you have any issues or concerns, please do not hesitate to contact us. We appreciate your understanding and cooperation with our refunds policy.